TELEMARKETING SERVICES
WHY YOU NEED OUTBOUND TELEMARKETING SERVICES?
WHY YOU NEED OUTBOUND TELEMARKETING SERVICES?
Outsourcing your outbound telemarketing services can sustainably propel your business to new heights. By directly tapping to your prospective market, you can augment existing customers and create a new sales pipeline altogether.While this function sounds extremely straightforward, not all telemarketing companies can make a difference to your bottom line. There is an exhaustive list of factors you should definitely consider before hiring a telemarketing firm.For one, you have to look at the history and portfolio of the company. But, please don’t be blindsided by pricing alone. If your business is truly about profit, you already know that great returns come from great investments.That’s why here at Magellan Solutions, we focus our B2B telemarketing in driving far superior KPIs. With 17+ experience in the industry, while we can just do cheap telemarketing services – we prioritize quality and believable work instead. If you need 1 sale from 100 calls, our focus is increasing that conversion to 2, 3, 4 or more per hundred calls.
Our lead generation telesales team that will handle your account all pass through our ultra-specific training department. We’re an ISO-certified, GDPR, and HIPAA-compliant firm. This ensures that you get every bit of your investment returned as good and repeatable results. Let us help you make the calls to success.
WHAT INBOUND CALL CENTER SERVICES ARE RIGHT FOR YOUR BUSINESS?
Not sure what inbound service you need? Ask SMP Solutions, a leading inbound contact center provider in the Philippines. We cover a broad range of services that will surely fit what you need – no matter how specific it is.
24 7 ANSWERING SERVICE
Not sure what inbound service you We handle your after hours, overflow, and holiday call center service requirements so your consumers can take confidence and reliance in your business. Manage your customer’s happiness, satisfaction, and information sharing with us!
VIRTUAL RECEPTIONIST SERVICE
This service is highly appreciated and effective during these times. Hire talents on-the-go to manage your administrative, functional operations, and concierge services. Our agents undergo rigorous vetting process and we can curate talents specific to your business type.
MULTILINGUAL CALL CENTER SERVICES
Skip the language barrier and get down right to penetrating foreign markets. We have 12 languages on the belt available for our inbound calling operation services. We can also hire agents with more specific language/dialects and accents depending on your requirements.
Our Multilingual call center is an effective service delivery tools that can give your business the ability to serve a wider customer base.
PHONE ANSWERING SERVICE
This is a cost-effective solution so your business is available to call 24 7, 365 days a year. We can set a phone answering campaign fully automated via IVR system facility or have agents in the mix; whichever support solution your business needs.
CUSTOMER SUPPORT OUTSOURCING
Enjoy the latest call center technology, global call handling experts, and KPI setting that will go hand-in-hand with your business’ growth. We set-up and run ISO-certified process for customer handling support operations.
OUTSOURCED TECHNICAL SUPPORT
Get information technology-based call handling support at half the price elsewhere. We have proprietary process for Help Desk (Tier 1 and Tier 2 support), pre-sales IT Help Desk, service desk support, business application support, managed tech services and high-end tech support (Tier 3).
OMNICHANNEL CONTACT CENTER
Unlock a seamless 360-degree solution customer experience across email, live chat, phone and video. We offer ISO-certified and HIPAA-compliant omnichannel call center supporting widely used tools & CRMs.
24 7 Answering Service
Virtual Receptionist Service
Phone Answering Service
Customer Support Outsourcing
Outsourced Technical Support
Omnichannel Contact Center
Multilingual Call Center Services
CAVEAT: WE ALWAYS SKIP THE BS AND TELL YOU EXACTLY WHAT WE CAN DO AS A TELEMARKETING CALL CENTER.
When you connect with us, our Business Success Managers will share exactly the output we can provide based on your customer list, business model, and expectations. We can also help set the benchmarks for operations, call quality assurance, and performance optimizations. Then we’ll talk pricing and SLAs.
WHY YOU SHOULD WORK WITH SMP SOLUTIONS
SKILLED TELEMARKETERS
We train our telemarketers to determine the customer pain points and offer products or services that address their needs, thereby getting genuine market interest.
FAST ONBOARDING PROCESS
To achieve the best results out of our partnership, we develop customized processes that fit your requirements. We start it with you and we do it fast.
COST-EFFECTIVE TELEMARKETING SERVICES
Reach out to a wider market without the need to spend more. Get our value-generating telemarketing services to receive valid and convertible leads.
CONSTANT SALES COACHING AND CONSULTATION
In our efforts to give you quality service, we provide sales coaching and consultation to see what we can do to improve the performance of your accounts.
WHAT IS A TELEMARKETING CALL CENTER?
A Telemarketing call center provides lead generation service for B2B and B2C sales. It includes cold calling services, outbound Telemarketing services, lead generation Telesales, and the usual customer outreach and prospecting. The goal is to win as much new and recurring customers as possible from a given directory or collected customer lead data.A hallmark of every good Telemarketing call center is ISO certification, GDPR, and HIPAA compliance depending on the nature of the business using this service. Through this regulatory data privacy board and excellence assurance bodies, businesses can rest assured of a results and data-driven partnership.
HOW MUCH DO TELEMARKETING SERVICES COST
Figuratively-speaking, there is no fixed value anywhere. At least from any reputable firm. Telemarketing services cost always depends on the requirements. The usual formula would be the volume of calls the firm needs to make x the labor cost (based on the region) against the agreed SLAs and KPI fulfilment (if the conversion/sales rate is met).
WHAT ARE TELEMARKETING SERVICES
Telemarketing Services allows businesses to penetrate their untapped target market segments. Through simple outreach or cold calling, businesses can extend their products and services to people they haven’t communicated with yet. This is very effective in driving additional sales on-demand.
WHAT IS INBOUND TELEMARKETING SERVICES
While this sounds counter-intuitive at first, inbound Telemarketing services is a reactive instead of a proactive lead generation. Your sales team waits for your prospective customers to call your business lines instead.
LAUNCH AN OUTBOUND CALL CENTER CAMPAIGN WITH US
As a top call center company for small and medium-sized business owners, SMP Solutions provide top-notch outbound services that do not only attract consumers but also convert them into loyal ones.
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LET'S TALK ABOUT YOUR OUTBOUND OUTSOURCING GOALS AND WHAT YOU WANT TO ACHIEVE REALLY FAST AND HOW DO YOU PLAN ON GETTING THERE WITH US
Every good project starts with laying out the groundwork in the best possible light. Our international business development team does this for breakfast
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THEN LET US PLAN HOW TO OPTIMIZE YOUR OUTBOUND CAMPAIGN WITH US; THE TIMELINES, THE RESOURCES, AND THE PROCESS AND SYSTEM YOU WANT IMPLEMENTED (OR WE CAN DO THIS FOR YOU)
The most critical part of our project is the ability to follow roadmap/plan towards success while establishing KPIs as measures for success. We help supply you with the best human resource, call center technology systems, and the right management so you can start hitting goals fast.
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FINALLY, LET'S MEASURE, GROW, AND SCALE UP MORE PROJECTS TOGETHER!
Our main goal is to grow along with you. We believe in mutual benefits and your success is literally our success. Take confidence that we just as equally invested in the progress of your campaigns with us.