LEAD GENERATION SERVICES

LEAD GENERATION SERVICES We are the #1 Lead Generation BPO provider for SMEs. We deviate ourselves from common lead generation companies by providing top-quality B2B lead generation services using trusted marketing strategies.

WHY YOU NEED B2B LEAD GENERATION SERVICES?

Outsourcing B2B lead generation services can help you to convert prospects into long term paying customers at a fraction of a cost. We can get it done, by customizing scripts with key points, nurturing sale leads, reducing sale cycles and re-evaluating how companies interact with their clients. Most lead generation agency rely heavily on cold calling and purchased lists. What we see is inefficient use of resources and outdated lead generation techniques, as these often generate ineffective leads compare to tested strategies such as Social Media Marketing. That is why here at Magellan Solutions, our focus is to find ways to expand your market to get hot leads across multiple industries. Get real estate leads, healthcare leads, telecom leads, and more with our pool of experienced agents. Our people undergo months of cross-training on telemarketing, sales lead generation and demand generation to improve customer engagement and grow your client’s base. We are also an ISO 27001-certified, HIPAA-compliant and GDPR-compliant firm, with 17+ years of industry experience. You can trust us to hold privacy and result at the heart of our partnership.

WHY YOU NEED B2B LEAD GENERATION SERVICES?

Outsourcing B2B lead generation services can help you to convert prospects into long term paying customers at a fraction of a cost. We can get it done, by customizing scripts with key points, nurturing sale leads, reducing sale cycles and re-evaluating how companies interact with their clients.Most lead generation agency rely heavily on cold calling and purchased lists. What we see is inefficient use of resources and outdated lead generation techniques, as these often generate ineffective leads compare to tested strategies such as Social Media Marketing.

That is why here at Magellan Solutions, our focus is to find ways to expand your market to get hot leads across multiple industries. Get real estate leads, healthcare leads, telecom leads, and more with our pool of experienced agents. Our people undergo months of cross-training on telemarketing, sales lead generation and demand generation to improve customer engagement and grow your client’s base.We are also an ISO 27001-certified, HIPAA-compliant and GDPR-compliant firm, with 17+ years of industry experience. You can trust us to hold privacy and result at the heart of our partnership.

WHAT INBOUND CALL CENTER SERVICES ARE RIGHT FOR YOUR BUSINESS?

Not sure what inbound service you need? Ask SMP Solutions, a leading inbound contact center provider in the Philippines. We cover a broad range of services that will surely fit what you need – no matter how specific it is.

24 7 ANSWERING SERVICE

Not sure what inbound service you We handle your after hours, overflow, and holiday call center service requirements so your consumers can take confidence and reliance in your business. Manage your customer’s happiness, satisfaction, and information sharing with us!

VIRTUAL RECEPTIONIST SERVICE

This service is highly appreciated and effective during these times. Hire talents on-the-go to manage your administrative, functional operations, and concierge services. Our agents undergo rigorous vetting process and we can curate talents specific to your business type.

MULTILINGUAL CALL CENTER SERVICES

Skip the language barrier and get down right to penetrating foreign markets. We have 12 languages on the belt available for our inbound calling operation services. We can also hire agents with more specific language/dialects and accents depending on your requirements.

Our Multilingual call center is an effective service delivery tools that can give your business the ability to serve a wider customer base.

PHONE ANSWERING SERVICE

This is a cost-effective solution so your business is available to call 24 7, 365 days a year. We can set a phone answering campaign fully automated via IVR system facility or have agents in the mix; whichever support solution your business needs.

CUSTOMER SUPPORT OUTSOURCING

Enjoy the latest call center technology, global call handling experts, and KPI setting that will go hand-in-hand with your business’ growth. We set-up and run ISO-certified process for customer handling support operations.

OUTSOURCED TECHNICAL SUPPORT

Get information technology-based call handling support at half the price elsewhere. We have proprietary process for Help Desk (Tier 1 and Tier 2 support), pre-sales IT Help Desk, service desk support, business application support, managed tech services and high-end tech support (Tier 3).

OMNICHANNEL CONTACT CENTER

Unlock a seamless 360-degree solution customer experience across email, live chat, phone and video. We offer ISO-certified and HIPAA-compliant omnichannel call center supporting widely used tools & CRMs.

24 7 Answering Service
Virtual Receptionist Service
Phone Answering Service
Customer Support Outsourcing

Outsourced Technical Support
Omnichannel Contact Center
Multilingual Call Center Services

OUR FOCUS IS ON QUALITY, AND NOT ON SHEER NUMBERS ALONE.

Connect with us and we will discuss with you how we ensure quality using KPIs, benchmarks, and QAs. And how we can increase B2B and B2C leads by streamlining and funneling leads through various digital outreach.

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B2B & B2C Lead Generation Services to Choose From
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Core Market Focus
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Industry Application
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Flexible Pricing Option for SMEs

WHY YOU SHOULD WORK WITH SMP SOLUTIONS

COST-EFFICIENT LEAD GENERATION SERVICES

We understand the importance of money to you so we keep our rates flexible yet competitive. Avail of our services based on your capabilities and needs.
 

GENERATES HIGH-QUALITY LEADS

Our people undergo months of training on related fields such as telemarketing, business sales and demand generation. Our goal is to have expert and work-ready employees, capable of managing high workloads and tasks.

TRUSTED STRATEGIES AND PROCESS

The combination of our different marketing strategies from Web Optimization to Content Marketing, will surely convert your audience into sales.

BUILD RELATIONSHIP WITH YOUR CUSTOMERS

To achieved best result in your business, it is imperative to build a fruitful relationship with your clients. We can do that for you and more.

WHAT IS LEAD GENERATION SERVICES?

Lead generation is a marketing process used to capture the interest of the public to a specific service or product. The goal is to develop a sales pipeline that will allow lead generation companies to target ready buyers for their clients more efficiently. The most popular form of lead generation are Online lead generation, B2C lead generation and B2B lead generation services. Hiring a good lead generation outsourcing company can sustain a business sales pipeline for a long-term. It also helps to have a well-made lead generation technique to properly qualify leads for a company. That is why most clients prefer to partner with a BPO that has been in the industry for years.

WHAT IS LEAD GENERATION SERVICES BPO MADE OF?

Lead generation is applicable to both B2B and B2C spaces, that is why it is composed of services that serve multiple channels. Here are a few of these services:
Email Support
Phone Services
Directory Assistance
Market Research
Demand Generation
Performance Analytics
Customer Acquisition Strategy

WHAT ARE LEAD GENERATION SERVICES ADVANTAGES?

There are plenty to choose from as lead generation is applicable to both B2B and B2C spaces. Here are a few of these services:
Cost efficient
Culture flexibility
Neutral Accent
Likable personality
Government support
Multilingual speaking agents
High English fluency rate
These are only the common reasons why we are considered as the top call center country in the world.

WHAT IS LEAD GENERATION SERVICES TRUST INDICATOR?

The company capabilities to cater to multiple services and demand is a good trust indicator of its performance. Here at Magellan Solutions we have a combined 18 services from B2B to B2C you can choose from. Credentials is also a sign of integrity. We are an ISO 27001:2013-certified, GDPR, and HIPAA-compliant company. We value and protect our data, so you can ensure that we are a safe and secure company.

HOW DO I HIRE A LEAD GENERATION SERVICE BPO?

You can start by looking for the location to outsource your activities. Countries, like the Philippines, have cheaper labor that you can utilized to save cost.Making initial contact with a BPO is easy, all you have to do is leave your details to them or shoot them a message. But you have to be careful on who you pick since companies can get scammed by faux lead generation companies. Always look for trust indicators based on their websites, or ask feedbacks from their customers. After getting in-touch with a BPO company, you just need to tell them your goals and what you want to happen. From then on, you can start to talk about pricing, seats and KPIs.

LAUNCH AN OUTBOUND CALL CENTER CAMPAIGN WITH US

As a top call center company for small and medium-sized business owners, SMP Solutions provide top-notch outbound services that do not only attract consumers but also convert them into loyal ones.

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LET'S TALK ABOUT YOUR OUTBOUND OUTSOURCING GOALS AND WHAT YOU WANT TO ACHIEVE REALLY FAST AND HOW DO YOU PLAN ON GETTING THERE WITH US

Every good project starts with laying out the groundwork in the best possible light. Our international business development team does this for breakfast.

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THEN LET US PLAN HOW TO OPTIMIZE YOUR OUTBOUND CAMPAIGN WITH US; THE TIMELINES, THE RESOURCES, AND THE PROCESS AND SYSTEM YOU WANT IMPLEMENTED (OR WE CAN DO THIS FOR YOU)

The most critical part of our project is the ability to follow roadmap/plan towards success while establishing KPIs as measures for success. We help supply you with the best human resource, call center technology systems, and the right management so you can start hitting goals fast.

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FINALLY, LET'S MEASURE, GROW, AND SCALE UP MORE PROJECTS TOGETHER!

Our main goal is to grow along with you. We believe in mutual benefits and your success is literally our success. Take confidence that we just as equally invested in the progress of your campaigns with us.