Virtual Stack
OUTSOURCING MADE EASY!
OUR MISSION
WHO WE ARE
Virtual Stack is a leading provider of outsourced customer care and back-office solutions with over 200 workstation capacity operating on a 24/7/365 basis. Our corporate office is located in Surrey, BC and we have been in the same office space since we opened in 2011. We are a solid company in terms of financials and reliability.
As a growing provider in our industry with attractive price offers, our focus is on delivering quality and not volume. We have been benchmarked competitively against some of the biggest names in the industry and we consistently exceed their quality standards, at nearly half the price. Our clients are happy to share experiences, actual quality scores, and data comparisons between vendors which demonstrates our transparency and leadership.
As a growing provider in our industry with attractive price offers, our focus is on delivering quality and not volume. We have been benchmarked competitively against some of the biggest names in the industry and we consistently exceed their quality standards, at nearly half the price. Our clients are happy to share experiences, actual quality scores, and data comparisons between vendors which demonstrates our transparency and leadership.
OUR VISION
WHAT WE DO
We give training to our agents to serve our clients and to give their customers probity and satisfaction. With exact particularization of our customers need we give inclusive training with a quality control strategy. To represent ourselves with unmatchable customer care our agents will have comprehensive knowledge of your products and system.
HOW WE OFFER YOU
OUR SERVICES
HOW WE WORK
OUR TECHNOLOGY
We only use 100% cloud based services and VOIP phones from first rate and licensed providers. Our computer workstations are continually updated based on the needs of our clients.We have closed circuit cameras installed in strategic locations throughout the office and all employees use biometric security to enter our premises.
MAIN OFFICE